Shipping policy

Shipping & Collection

Bale Vault offers nationwide delivery in South Africa and collection from our warehouse at 51 Hyskraan Close, Kya Sands, Travellyn West Park, Randburg, Gauteng, 2163. Please arrange collection with us before travelling.

Preparation time
50kg assorted clothing bales are prepared from our 100kg mixed bales. We open, sort and repackage the clothing for your order, so please allow a couple of days for preparation before collection or dispatch. We will confirm the expected ready date with you. Preparation time is separate from courier transit time.

Delivery quotes
Delivery costs depend on the destination, order size and weight. Check the delivery option shown at checkout and contact us for a quote if your order or location needs a separate arrangement. For bulk bales, confirm the delivery arrangement and cost with us before payment.

International orders
Please contact us before payment to confirm that we can deliver your particular order to your country and to agree the shipping quote and expected timing.

Order support
Email balesvault@gmail.com or WhatsApp 071 826 2397 with your order number for preparation, delivery or collection enquiries.